Manage domains
Check DNS verification, update sending settings and remove domains.
Verification checks your current DNS records. Keep them published after setup, and recheck after making changes.
Open a domain
In your workspace, open Sending Domains. The list shows each domain's traffic type, status, DKIM and SPF checks, and sending pool. Click a domain name to open its details.
To add a new one, follow Add your sending domain.
Check verification status
The domain detail page shows its current verification result:
| Status | What to do |
|---|---|
| Pending | Publish the required DNS records, then verify the domain. |
| Verifying | Wait for the DNS check to finish. |
| DNS verified | Both required records, DKIM and SPF, passed the check. |
| Failed | Review the record results and correct the DNS configuration. |
| Setup needed | Required DNS values are unavailable. Contact support to complete setup. |
| Paused | Sending is paused. Review the configuration and contact support if you need help. |
In DNS Records, check each record's Status and any instructions below it. DMARC is recommended; it is not required for the domain to show DNS verified.
Learn more about DNS records →
Recheck DNS
- Open the domain's DNS Records tab.
- Make any needed changes at your DNS provider and save them.
- Click Recheck DNS if the domain is verified, Restart verification if the check failed, or Verify domain for a pending domain.
- Review the updated results and Last checked time.
DNS changes can take time to appear. If a previously verified record fails a new check, restore or correct it at your provider and check again.
Learn more about verification issues →
Update sending settings
Open Configuration, change the settings you need, then click Save changes. Use Discard changes to cancel unsaved edits.
| Setting | Options |
|---|---|
| Traffic type | Transactional, Marketing or Mixed, matching the email sent from this domain. |
| Sending pool | Shared, or an available dedicated pool in your workspace. |
If you can't edit the settings, ask a workspace administrator to check your access. See Roles and permissions.
Remove a domain
- Open the domain's detail page.
- Click the trash icon (Delete domain).
- Confirm by clicking Delete domain.
Deletion cannot be undone, and you will no longer be able to send from that domain through SendMero.
- Update apps that use a domain before deleting it.
- Keep records required by other email providers when changing DNS.
- Review your sending domain's verification after moving DNS to a new provider.